A restaurant group owner and a manager reviewing sales figures on a laptop in a back office at dusk

Lexington, NC · Triad · Davidson County

A part-time CIO for Lexington, NC firms.

Family-owned restaurants, fabricators, and distributors on I-85, where each location keeps its own sales system.

The market

What Lexington looks like from here.

Lexington is the Davidson County courthouse town, on I-85 where the Triad meets the road to Charlotte. People across the state know it for barbecue and the October festival, and that food trade supports suppliers, caterers, and family restaurants with several locations. Furniture and textile mills once employed much of Lexington, and the industrial parks along the interstate now hold distribution, metal fabrication, and smaller manufacturers.

Family ownership is common here, and the second generation often inherits the systems the first generation chose. A restaurant group may run a separate point-of-sale system at each location, with payroll and food costs reconciled by hand at month end. A fabrication shop may quote from spreadsheets that live on one laptop. In both cases the owner wants a single, reliable view of sales, labor, and margin across the business. The applications assessment says which of those numbers can be trusted today, and the base dashboard shows them in a Microsoft cloud account the family owns. Thomasville, Welcome, and Linwood businesses share the same mix of food, freight, and fabrication.

What we would expect to find here. Each Lexington location keeps its own sales system, and month end is done by hand. The assessment says which figures can be joined, then the dashboard joins them.

Lexington is a service area, not an office. One team, based in North Carolina, works in your own systems.

Where this has run

A profile close to this setup.

The company had a capable IT firm, but no one was directing its work.
Regional wholesale distributor · ~90 staff

Reporting was three exports reconciled by hand.
Light manufacturer · ~120 staff

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Industries in Lexington

Who we work with here.

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Questions

Questions about working with us from Lexington

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Where are you based and do you work remotely?

Third Shift Group LLC is based in North Carolina and works with firms across North and South Carolina. Most of the work runs remotely, against your Microsoft cloud account and your systems. Policy meetings and leadership sessions can be on site where that helps. See where we work for the regions and towns we cover.

Each of our locations uses a different register system. Can they report together?

Usually, if each system can export its sales. The applications assessment checks every one and names any that cannot. Where one cannot, we say whether replacing it is worth the cost before anything is bought.

Start here

The first step is the same in every location.

Advisory first, in Lexington as everywhere else: a written assessment you own.