Build · priced per feature
AI automation: manual steps removed one at a time, in your own platform.
Once the dashboard is live, it shows where the manual work sits. Then we take those steps away one at a time, built into the platform you own. A report that used to be assembled by hand gets scheduled. An exception gets routed to the right person. A letter a person used to type gets drafted for them.
Sample client, month 6. Illustrative plan.
In one sentence
We build automation and AI into the platform you already own, one feature at a time.
- Advisory review
- Delivery
- Monthly watch
One engagement, in this order. You can start at the stage that fits you.
Build · priced per feature
What this work involves
The dashboard shows leadership where the manual work is. Business process automation removes it: a scheduled step here, an exception routed to the right person there, an assistant that drafts what a person used to type.
Each feature is chosen from your own operations and ranked with you on a plan. Nothing is built that the AI Use Policy does not allow, and every feature runs inside the platform in your own account.
Some jobs need a conversation rather than a scheduled step, such as answering the phone or answering a staff question about a procedure. For those we set up an AI assistant built on Grok, given that one job and kept inside the same policy.
Work is billed per feature, either by the hour or folded into a set monthly fee for clients with a steady stream of changes.
Who does what
You keep your team, and we take this part.
- You — Rank the work and approve each feature.
- Third Shift — Build it inside the platform and the policy.
- Your IT firm — Support the people who use it.
- Software vendors — Supply the systems it reads from and writes to.
Who it is for
A fit when
- Clients with a live dashboard and a list of manual steps to remove
- Operations leads who know exactly which Monday task should disappear first
Scope
What it is not
- Not a software product, and not an app built outside the platform
- Not a one-week prototype. Each feature is tied to a measured process
Where this has run
Profiles using this work.
- Reporting was three exports reconciled by hand.
Light manufacturer · ~120 staff - The firm asked for automation, but its systems were not ready for it.
Professional services firm · ~30 staff - The company had a capable IT firm, but no one was directing its work.
Regional wholesale distributor · ~90 staff
From the portfolio
- File migration bridge
Several companies · file platforms - AI automated attendant
Professional services · own phone line - Owner's finance dashboard
Managed IT services · owner-operated - IT services operations platform
Managed IT services · small firm - Fabrication quoting console
Metal fabrication and field installation · ~25 trucks - AI-assisted sales CRM
Laboratory instrument sales · US subsidiary - Materials supplier operations hub
Building materials supply · multi-site - Awards submission portal
Commercial real estate association · member firms
Who buys this
Industries that start here.
- Legal, consulting, and agency firms — They asked for an automation, and the environment needed a written rule first.
- Light manufacturing and industrial — An unenforceable ban upstairs, and a monthly report assembled from three exports by hand.
The order
Where this work fits in the order of an engagement
This work usually leads into vCIO Solutions (Advisory · monthly agreement). You are under no obligation to buy it, because the order describes how the work is delivered and leaves the purchasing decisions to you.
What gets automated first?
The first thing automated is whatever the dashboard shows is manual and happens often. Typical examples are month-end checklists, routing invoice exceptions to the right person, renewal alerts, and intake summaries. You rank the list with us, each feature is quoted before it is built, and we review the plan together each quarter.
Do you build AI agents?
Where the AI Use Policy allows it and the process can be measured, yes. An agent is software that carries out a task on its own. Ours run inside the platform in your own Microsoft cloud account. That is AI development as we sell it: in your systems, under your rules. It is not a public-model product we resell. Resale of agents through the marketplace is on the roadmap, not live.
How is automation development billed?
Automation development is billed per feature. Each feature is scoped and quoted before work starts, then billed by the hour. Clients with a steady stream of changes can fold the work into a set monthly fee instead. Either way, you see the price before anything is built.
Start here
Start with the review.
The first conversation covers your environment, and this work is scoped from what it finds.