Professionals in a software-office setting reviewing laptops at dusk

Raleigh, NC · Research Triangle · Wake County

A part-time CIO for Raleigh, NC firms.

Software and life-sciences companies where the first request for an AI policy arrives inside a customer's security questionnaire.

The market

What Raleigh looks like from here.

Raleigh leans on software, life sciences, and the law, accounting, and consulting firms that support both, with state government and the universities setting the pace. No one from a regulator is going to ask you about AI this year. Your customer will, in a security questionnaire with a box for your AI policy that you cannot yet check. Meanwhile your engineers and sales team are already using assistants every day.

A Raleigh firm usually runs Microsoft 365, a sales system, and a project and time tracking tool. Finance is either a cloud accounting system or a handful of tools that meet in a spreadsheet. Downtown, Midtown, and the RTP edge run the same tools at different sizes. We write the AI rules you can hand to that customer. Then we connect the sales and project systems, so billed hours and pipeline come from one dashboard you own instead of four exports. Wake County firms and the rest of the Research Triangle run these systems at different sizes, and the order of the work does not change.

What we would expect to find here. The pressure here arrives as a customer questionnaire, not a regulator. We get the written rule done first, then make billed hours and pipeline come from one place.

Raleigh is a service area, not an office. One team, based in North Carolina, works in your own systems.

Where this has run

A profile close to this setup.

They asked for automation and needed a foundation first.
Professional services firm · ~30 staff

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Industries in Raleigh

Who we work with here.

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Questions

Questions about working with us from Raleigh

Where are you based and do you work remotely?

Third Shift Group LLC is based in North Carolina and works with firms across North and South Carolina. Most of the work runs remotely, against your Microsoft cloud account and your systems. Policy meetings and leadership sessions can be on site where that helps. See where we work for the regions and towns we cover.

Do you help with customer security questionnaires?

Yes, Third Shift often helps with customer security questionnaires. Raleigh firms get asked about AI use by their customers before they have a rule of their own. The AI Use Policy and the assessment give you a written answer, and the dashboard shows where information actually flows, so the questionnaire stops being guesswork.

All questions and answers

Start here

The first step is the same in every location.

Advisory first, in Raleigh as everywhere else: a written assessment you own.