Two colleagues reviewing a laptop together in a community-services office at dusk

Portfolio · Human services · multi-site

Leadership sees cash, fundraising, staffing, and clinical activity on one page.

Four systems held the monthly answers. A question that crossed two of them became an export and a spreadsheet, and a missing feed could look like a zero.

The work

What we built, and why

The problem

Finance lived in one system, fundraising in another, clinical records in a third, and payroll in a fourth. A question that crossed two of them became an export and a spreadsheet. Leadership wanted one sign-in, with each department seeing its own work.

What we built

The applications assessment set the order. Finance and fundraising connected first, because those answers were needed every month. Clinical activity and payroll followed into the same dashboard. Billing is still being connected. A measure with no feed stays blank, so a missing system never appears as a zero.

People sign in with their company accounts. Finance, clinical, payroll, and leadership each have a role, so a person sees the screens that role allows. Donor names stay off the shared fundraising screens. The dashboard runs in the client's own Microsoft cloud account. The company owns the data.

The screens

What the people using it see.

Drawn illustrations with sample figures. They show the layout and the measures, not the client's data.

Overview. The opening page. Each tile names the system it came from, and a tile with no feed stays blank.
Finance. Finance from the accounting system. The current month is marked unclosed so a partial month is not read as a result.

The result

What changed

Leaders open one dashboard for cash, fundraising, clinical activity, and staffing. A system that is not connected yet stays blank, so it cannot be mistaken for a zero. Billing is the feed still being brought in.

More work

Other projects

The full portfolio

Client names and client data are withheld. Every screen on this page is an illustration drawn with sample figures, not a screenshot of a live system.

Your turn next

Start with a written assessment.

Each of these projects was scoped from an assessment of the systems the company already ran. The assessment is yours to keep either way.